Once a product order form has been submitted, no changes will be made by home office unless the order was incorrectly processed by Data Processing from the submitted form.
Orders may be electronically submitted to Market Asia. Note: The order form can be downloaded from UnFranchise.com.
Online Electronic Ordering: Product can be ordered online through UnFranchise.com and paid for with the UnFranchise Owner’s own credit card using the online electronic ordering system.
Order entry instructions can be found online.
UnFranchise Owners must have a valid credit card on file with Market Asia to use the credit card option.
Preferred Customer Orders: Preferred Customers may place orders through their customer manager directly, from their Customer Manager’s company-created shopping sites (e.g. SHOPGlobal.COM website); via telephone or fax to corporate office. All orders must be completely filled out.
All orders must be prepaid by an approved VISA or MasterCard credit card, or existing credit on account. NO CODs will be accepted.
Credit Cards: UnFranchise Owners may use their own approved VISA or MasterCard credit cards on file for payment. These orders will be processed the day of receipt.
Credit On Account: Funds may be deposited with Market Asia and drawn upon as payment. However, the UnFranchise Owner must give Market Asia instructions to do so by writing “Use Credit on Account” at the top of the order form. Funds will not be automatically drawn against an account. When funds are drawn from a Market Asia account, they are drawn from the credit account of the country indicated by the shipping address of the transaction. UnFranchise Owners may not transfer funds from their Market Asia account into other UnFranchise Owner’s Market Asia accounts, except specifically to clear a debit in the recipients’ account. UnFranchise Owners may not deposit funds into other UnFranchise Owner’s Market Asia accounts, except specifically to clear a debit in the recipients’ account. All requests to add credit to Market Asia accounts must be submitted on a Product Order Form.
Order Without Payment or Payment Without Order Form: All orders received without an acceptable form of payment enclosed will be sent back to the UnFranchise Owner unfilled. Payments without acceptable order forms will be sent back to the UnFranchise Owner.
Paying UnFranchise Owner: The paying UnFranchise Owner must complete the very top of the order form (Name and Market Asia ID Number) to ensure proper credit/debit information is entered.
Use of a Voucher: A Market Asia voucher will be issued for any Market Asia-branded product that had a BV amount credited to itwhen the product was published as available but is discontinued at the time the order is to be filled. The UnFranchise Owner’s list of available vouchers can be found at the UnFranchise Business Account only and is no longer mailed in paper form. This voucher may be used to purchase Market Asia-branded products, under the following terms and conditions:
The voucher may be redeemed online at the UnFranchise Owner’s UnFranchise Business Account. Redemption online is encouraged to ensure proper and prompt credit. When placing any online product order, the opportunity to apply an available voucher is offered.
The UnFranchise Owner must redeem the voucher within 90 days of the date issued. The voucher, along with an accompanying order, must be received by Market Asia within 90 days of the issue date.
The voucher must be used towards one order. It can only be used by the UnFranchise Owner to whom it was issued and cannot be used toward payment for any other UnFranchise Owner’s order.
The cost of the Market Asia product and the BV of the product on the order for which the voucher is redeemed must be greater than or equal to the amount of the voucher.
The BV amount represented by the voucher will be subtracted from the order on which the voucher is redeemed. For example, an UnFranchise Owner receives a voucher for a product that is worth 50 BV. The UnFranchise Owner redeems the voucher on a subsequent order that includes available product worth a total of 80 BV. On that subsequent order, the total BV amount would only be 30 BV because 50 BV was already credited on the order for which the voucher was issued.
The dollar amount on the voucher has already been paid by the UnFranchise Owner on the order for which the voucher was issued. This dollar amount will be credited to the order on which the voucher is redeemed. For example, an UnFranchise Owner receives a voucher for a product that has an UnFranchise Cost of HK$230.00. The UnFranchise Owner redeems the voucher on a subsequent order that normally would have a total UnFranchise Cost of HK$530.00. On that subsequent order, the UnFranchise Owner would only be charged based on a total UnFranchise Cost of HK$300.00.
Shipping cost, administrative fees, and sales tax (if applicable) were applied on the original order, including for the unavailable product. The voucher amount will include only the UnFranchise Cost of the unavailable product. Administrative fees and sales tax charged for the original product will be applied to the UnFranchise Owner’s Credit on Account and, in the event the shipping charges for the original order exceeded the actual shipping charge when the unavailable product was deleted, the difference will be included in the Credit on Account. For the redeemed order, all shipping cost, administrative fees, and sales tax (if applicable) will be charged based on the UnFranchise Cost of the entire order on which the voucher is redeemed, including the item for which the voucher is being redeemed. Then, the UnFranchise Owner may apply a voucher to the new order, for product only.
Vouchers may not be applied to cover shipping costs, administrative fees or sales tax.
Any voucher not redeemed within 90 days of issue will be rendered nonredeemable and without monetary value.
If an UnFranchise Owner orders a product that is unavailable at the time the order is processed, the packing slip returned with the other products in that UnFranchise Owner’s order will be marked “BO” (back order). When an item is back-ordered, the computer will search daily for all invoices containing back orders. As the back-ordered item becomes available, back orders will be processed and shipped automatically.
UnFranchise Owners have a Market Asia credit account for each country in which they are authorized to do business. UnFranchise Owners are allowed to use credits on these accounts only for transactions for the country indicated on the specific account; for example, if an UnFranchise Owner has a credit on his/her Market Asia Canadian account, then that credit may be used only for a transaction that will be shipped to Canada and/or credited as a Canadian transaction requiring Canadian dollars. SHOPGlobal.com credits are applied to the “home country” credit account. UnFranchise Owners are allowed no more than an HK$80.00 debit on any Market Asia account at any time.
Account Information: Credits and debits are displayed on the packing slips that UnFranchise Owners receive with shipments. The amount listed on a particular packing slip is the overall credit or debit on the UnFranchise Owner’s Market Asia account at the conclusion of that particular transaction. If subsequent transactions take place, which affect the UnFranchise Owner’s Market Asia account, the credit or debit amount will, of course, change.
Credit On Account:
UnFranchise Owners may not transfer funds from their Market Asia account into other UnFranchise Owners’ Market Asia accounts, except specifically to clear a debit in the recipients’ account.
UnFranchise Owners may not deposit funds into other UnFranchise Owners’ Market Asia accounts, except specifically to clear a debit in the recipients’ account.
All requests to add credit to Market Asia accounts must be submitted on a Product Order Form.
All requests to receive a refund of funds on an UnFranchise Owner’s credit account should be submitted on UnFranchise.com.
UnFranchise® Owners may not transfer their own funds between Market Asia accounts, i.e. from one's Market Asia U.S. account to one's Market Asia Canadian account, etc.
Credit on account is interest-free.
In the event Market Asia receives a government levy or court order requiring UnFranchise Owner property in Market Asia possession be paid to the governmental entity or to a creditor of the UnFranchise Owner, any funds held in the Credit on Account will be diverted as ordered and a processing fee of HK$230.00 charged against the UnFranchise Owner’s commissions and/or Credit on Account.
All Personal Business Volume (PBV) must be assigned either to the purchasing UnFranchise Owner’s own personal BDC(s) (including reentry BDCs) or to the original BDC(s) ( not including reentry BDCs or BDC-001 with the exception of those who established their business with single BDC entry) of one of their personally sponsored UnFranchise Owners who is eligible for such assignment as provided in this Section. UnFranchise Owners may only designate one personally sponsored UnFranchise Owner to assign volume to per quarter.
An UnFranchise Owner may assign PBV to the original BDCs (not including BDC-001) to those UnFranchise Owners that are not designated placement if they are within 90 days of their start date, personally sponsored, qualified, active.
Product Orders: Orders must be paid for by the UnFranchise Owner purchasing the product.
Sale of Product to UnFranchise Owners: An UnFranchise Owner may sell product to another UnFranchise Owner. However, the purchasing UnFranchise Owner must make the payment to Market Asia. The order shall be assigned to the purchasing UnFranchise Owner’s BDC(s), and the product must be shipped to the selling UnFranchise Owner.
Sale of Product to Sales Representatives: Sales Representatives may purchase products from UnFranchise Owners. UnFranchise Owners may purchase product with those monies assigning Business Volume (BV) ) at their discretion according to standard placement guidelines as provided in this chapter.
Incomplete BV Assignment Guidelines:
Incomplete BDC Information: If the BV assignment on a product order form is incomplete as to which BDC(s) to assign the BV, then the BV will be placed in the BDC-001 of the UnFranchise Owner for whom the order was placed (the filing UnFranchise Owner).
Incomplete BV Amount Information: If the BV assignment on a product order form is incomplete as to the amounts of BV to be assigned to multiple BDCs, then any BV amounts, which can be definitively assigned, will be assigned as requested, and the remaining BV amount in dispute will be assigned among the remaining BDCs as the BV amount permits.
Normal Sequence of BV Assignment: BV will be assigned according to the normal sequence of BV assignment on the product order form, in order starting from box No. 1 and ending with box No. 5, regardless of whether it is a first-time order. If the BV amount information is incomplete for any step in the normal sequence of BV assignment on the order form, then Data Processing will skip to the next step in the normal sequence, until all BV amounts that can be definitively assigned are assigned. Then, Data Processing will go back through the normal sequence of BV assignment to any boxes that are not resolved and assign any remaining BV. The only exception to this is for first-time orders on which Box No. 2 is indicated (see below).
Box No. 2 – First-Time Order: If any part of box No. 2 is indicated on the filing UnFranchise Owner’s first-time order, the normal sequence of BV assignment for box No. 2 is as follows:
200 BV, BDC-001
50 BV, BDC-002
50 BV, BDC-003
Any additional amount requested for BDC-002
Any additional amount requested for BDC-003
If there is a request for BV to be assigned elsewhere, then it will be assigned only after the sequence for box No. 2 is completed.
If there is no other BV indicated to be assigned elsewhere and there is an overage of BV after completing all five steps for Box No. 2 indicated above, then all additional BV will be assigned to BDC-003.
Box No. 2 – Non-First-Time Orders: If any part of box No. 2 is indicated on any order after the filing of the UnFranchise Owner’s first-time order, the normal sequence of BV assignment for box No. 2 is as follows:
Any amount requested for BDC-002
Any amount requested for BDC-003
If there is a request for BV to be assigned elsewhere, then it will be assigned only after the sequence for box No. 2 is completed.
If there is no other BV indicated to be assigned elsewhere and there is an overage of BV after completing both steps for Box No. 2 indicated above, then all additional BV will be assigned to BDC-003.
Box No. 3 – Reentries: If any part of Box No. 3 is indicated, then any BV indicated will be assigned as available to the filing UnFranchise Owner.
Note: All reentries must be dropped off or mailed to Market Asia for processing.
If the reentry request is invalid, then the BV will be assigned to the filing UnFranchise Owner’s BDC-001.
If the reentry request is valid, then the BV will be assigned to the reentry BDC.
BV overage: If there is more BV on the order than the UnFranchise Owner has indicated, and the excess/overflow has not been assigned, the remaining BV will be assigned to the last BDC in the Data Processing placement sequence for that particular order.
Splitting BV evenly: The only time BV will be split evenly among multiple BDCs indicated will be when no BV amounts are indicated for any of the remaining BDCs, so that Data Processing can in no way determine the intended amounts to be assigned to those remaining BDCs.
Eligibility of Designated Personally Sponsored UnFranchise Owners for Assignment of BV: An UnFranchise Owner may assign BV to the 002 or 003 BDCs of one designated personally sponsored, Qualified UnFranchise Owners per quarter who has 1) exercised the Monthly Accrual Option by ordering UFMS and placing the requisite PBV, with themselves as the paying ID, into their BDC-001 (UFO-50BV; C-100BV; EC and above-150BV), by the end of their previous Q-month.
NOTE: Volume assignment is not available to the BDCs of personally sponsored HP1 UnFranchise Owners, Non-Profit Organizations, WebCenter Pro Affiliates, or Sales Representatives.
Eligibility of New Personally Sponsored UnFranchise Owners for Assignment of BV: A new personally sponsored UnFranchise Owner is one who is within 90 days of their start date. An UnFranchise Owner may assign BV to BDC-002 or BDC-003 of their new personally sponsored UnFranchise Owners who are qualified, active.
Note: Volume assignment is not available to the BDCs of personally sponsored HP1 UnFranchise Owners, non-profit organizations, WebCenter Pro Affiliates or Sales Representatives.
UnFranchise Owners Not Personally Sponsored: Business Volume (BV) attempted to be assigned to BDCs of UnFranchise Owners not sponsored by the purchasing UnFranchise Owner will result in the BV being assigned to the paying UnFranchise Owner’s BDC-001. UnFranchise Owners who do not have sponsorship rights due to “same household,” etc., may not have BV assigned to their personal BDC(s) by other UnFranchise Owners, including the UnFranchise Owner who originally sponsored them into the business. If such UnFranchise Owners regain sponsorship rights, then their sponsor would again be allowed to assign BV to the personally sponsored UnFranchise Owner’s original BDC(s) (not including reentry BDCs).
Personally Sponsored UnFranchise Owners’ Reentry BDCs: Business Volume (BV) attempted to be assigned to reentry BDCs of personally sponsored UnFranchise Owners will result in the BV being assigned to the UnFranchise Owner placing the volume’s own BDC-001.
BV Assignment Deadlines: For assigned BV to count for a given week ending Friday, the following deadlines apply:
Mailed/overnight mail orders must be received by 7:59 p.m.
Faxed orders must be received by 7:59 p.m., and phone orders must be received by 6:59 p.m.
Online orders from customer-facing sites (SHOPGlobal.com., placed by registered Preferred Customers by 11:59 p.m. on Friday will count towards the current period if the UFO has a current UFMS subscription. If the UFO does not have a current UFMS subscription, orders placed by 6:59 p.m. will count towards the current period.
Electronic orders by UnFranchise Management System (UFMS) members must be received by 11:59 p.m.
Electronic orders by non-UFMS members must be received by 6:59 p.m.
Note: If Market Asia determines that the UFMS Ordering Services is not functioning correctly from the corporate office for an unacceptable amount of time, UFMS members have until 1:59 p.m. on Saturday to fax orders using an approved and registered credit card or credit on account as the method of payment. The UFMS member must print clearly at the top of the order form, “UFMS Problem - please consider for week ending xx/xx/xx.” No other orders will be accepted.
Note: The determination to extend the normal ordering deadline is at the discretion of Market Asia. If Market Asia determines that there was not enough downtime to warrant an extension past the 11:59 p.m. deadline for online electronic ordering, then any orders received by Market Asia after 11:59 p.m. will be credited for the following week.